Effective Date: March 2, 2026

New Pathways Industrial (“we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit and interact with our website. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you access our site or communicate with us. This policy applies to users accessing our website from Canada, the United States, and other applicable jurisdictions.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide when you:

  • Submit a contact form
  • Request a quote
  • Enquire about products
  • Download technical information
  • Communicate with our team

This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Location
Technical & Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral source

This data helps us understand website usage and improve performance.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and quote requests
  • Provide technical and product information
  • Improve website functionality and user experience
  • Analyze website traffic and performance
  • Maintain website security
  • Comply with legal obligations

We do not sell, trade, or rent personal information.

3. Cookies & Analytics

Our website may use cookies and third-party analytics services (such as Google Analytics) to collect usage data and improve functionality.

Cookies help us:

  • Understand visitor behavior
  • Optimize website performance
  • Improve user experience

You may disable cookies through your browser settings at any time.

4. Data Sharing & Disclosure

We may share information with:

  • Website hosting providers
  • Technical service providers
  • Analytics platforms
  • Legal authorities when required by law

We only share information necessary for business operations and legal compliance.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we take appropriate security measures, no method of internet transmission is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill business purposes or comply with legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date.

Continued use of our website constitutes acceptance of any updates.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

New Pathways Industrial
PO Box 75088 Calgary RPO Cambrian, AB T2K 6J8
Email:
technicalsales@newpathwaysindustrial.com
Tel: 825-540-0446